An online management facility is fundamental to the timely and accurate processing and
monitoring of transactions. PayOffshore's unique online management facility - Merchant
Panel - assists our Merchants configure their Account, reconcile their transactions,
search and report on transactions and perform manual payments and refunds.
Key features include:
-
Account Management
- User permission Add/Edit features
- Card scheme fraud model which enables CVV2, AVS and Post Code verification checking
- Update screen to easily update Account contact details
- Password change facility
-
Virtual Terminal (VT)
- Enables processing of manual transactions through a browser over the Internet
- Payments, Refunds, and Automatic Refunds for existing transactions are all possible
- Available in a stand-alone or multi-user environment
- With in-built real-time response, accepted or declined messages are received instantaneously
- Both IT costs and physical space are saved, as this VT replaces the need to
have physical terminals in a back office environment
-
Reporting Procedures
- A variety of report styles, designed to meet different business specific
requirements are available through the Merchant Panel. Reports can all be
filtered by appropriate fields, according to information required
- Daily Statistics Report - Displays a daily count and daily totals
- Merchant Acquirer Transaction Report - Displays a merchant transaction
report, with options to filter by acquirer, for a specified period, or both
- Merchant Transaction Report - Displays a merchant transaction report for a
specified period
- Summary Report - Displays a summary of transactions to date
- Transaction Search - Searches for a transaction, based on specified filters
presented by the Merchant
-
Search Facility - using the following fields
- Merchant ID
- Transaction Number
- Customer Identifier
- Authorisation Code
- Amount
- Last 4 digits of card
- Acquirer ID
