Merchant Control Panel

An online management facility is fundamental to the timely and accurate processing and monitoring of transactions. PayOffshore's unique online management facility - Merchant Panel - assists our Merchants configure their Account, reconcile their transactions, search and report on transactions and perform manual payments and refunds.

Key features include:

Account Management

User permission Add/Edit features
Card scheme fraud model which enables CVV2, AVS and Post Code verification checking
Update screen to easily update Account contact details
Password change facility

Virtual Terminal (VT)

Enables processing of manual transactions through a browser over the Internet
Payments, Refunds, and Automatic Refunds for existing transactions are all possible
Available in a stand-alone or multi-user environment
With in-built real-time response, accepted or declined messages are received instantaneously
Both IT costs and physical space are saved, as this VT replaces the need to have physical terminals in a back office environment

Reporting Procedures

A variety of report styles, designed to meet different business specific requirements are available through the Merchant Panel. Reports can all be filtered by appropriate fields, according to information required
Daily Statistics Report - Displays a daily count and daily totals
Merchant Acquirer Transaction Report - Displays a merchant transaction report, with options to filter by acquirer, for a specified period, or both
Merchant Transaction Report - Displays a merchant transaction report for a specified period
Summary Report - Displays a summary of transactions to date
Transaction Search - Searches for a transaction, based on specified filters presented by the Merchant

Search Facility - using the following fields

Merchant ID
Transaction Number
Customer Identifier
Authorisation Code
Amount
Last 4 digits of card
Acquirer ID